1.1. The Vendor hereunder undertakes to grant the Customer the right to use the server resources according to the selected plan (hereinafter referred to as “the Service”), after the Customer has ordered it and paid the set fee for it.
1.2. The Customer agrees to the Vendor’s privacy policy (https://www.iv.lt/en/privacy-policy/) and the personal data processing agreement (https://www.iv.lt/en/agreement-on-personal-data-processing/).
2.1. The monthly fee for renting the server resources is indicated in the invoice prepared for the Customer for payment. The service is to be paid for in advance for the agreed period.
2.2. The Customer must pay for the service to the Vendor at the latest by the due date specified in the invoice for payment. In the event of non-payment of the invoice in due time, the Vendor shall have the right to charge an additional fee for the restoration of the suspended service.
2.3. The service parameters are specified on the iv.lt website. The maintenance of the server system hardware is to be performed by the Vendor.
2.4. The Vendor reserves the right to review the rates by informing the Customer thereof not later than 1 (one) month before the next reporting period.
2.5. The Customer agrees to receive the notifications and invoices sent by the Vendor in electronic format.
3.1. Obligations of the Vendor:
3.1.1. Not later than within 3 (three) business days from the implementation of the obligation referred to in Clause 2.2 of the Contract, to grant the Customer the right to use the server resources ordered for the period paid.
3.1.2. No later than 7 (seven) calendar days remaining before the expiration of the Service, to send to the email specified by the Customer an invoice for payment, indicating the amount referred to in Clause 2.1 of the Contract for the renewal of the Service.
3.1.3. No later than within 1 (one) day to eliminate the disruptions in the provision of the Services that have occurred due to the failure of the Vendor’s hardware or software.
3.1.4. Take the necessary measures to ensure the security of the hardware presented by the Customer.
3.1.5. The Vendor shall have the right to shut down the Customer’s server without prior notice if it is subject to a DDoS attack or the operation of the server causes disruption to the Vendor’s technical platform.
3.1.6. To appoint a competent Linux system administrator for continuous maintenance of the printed server, timely software updates and security.
3.1.7. To upgrade the Service plan if it is necessary for the reliable operation of the Customer’s server.
3.2. Obligations of the Customer:
3.2.1. To provide correct Customer identification and contact information and inform about changes in a timely manner. At the request of the Vendor, to provide the documents confirming the accuracy of the information specified.
3.2.2. To preserve the login data provided by the Vendor.
3.2.3. To ensure that the server resources provided to the Customer are not used directly or indirectly for unauthorised purposes, including but not limited to sending of bulk e-mail, undermining the operation or security of computer systems, networks, as well as violating the valid legislation of the Republic of Lithuania, the rights of the Vendor and third parties.
3.2.4. To notify the Vendor immediately of any malfunctions in the provision of the Service.
3.2.5. To agree with the resource accounting data provided by the Vendor and to pay for the server resources consumed according to the invoice prepared for the Customer for payment.
4.1. The Vendor shall be liable for cases of failure to perform the obligations listed in Clause 3.1 of the contract provided it has been caused by the fault of the Vendor.
4.2. The Vendor shall not be responsible for the storage of the Customer’s information after the expiry of the Contract.
4.3. The Customer assumes full responsibility in case of disputes regarding the legality of the use of the resources of the server provided to him.
4.4. Neither party shall be liable for the compensation of indirect damages to the other party to the Contract.
5.1. The Contract is entered into for an unlimited period and shall become effective from the moment when the Customer places the order to the Vendor for the services listed in Clause 1.1 of the Contract and implement obligation listed in Clause 2.0 of the Contract.
5.2. The Contract shall be void if the Customer fails to perform at least one of the obligations assumed under it.
5.3. The Customer shall have the right to terminate the Contract unilaterally by informing the Vendor. The fees shall be refunded to the Customer only if the Contract is terminated at the initiative of the Customer within 30 (thirty) calendar days from the moment of its entry into force.
6.1. Issues not regulated or agreed in the Contract shall be resolved by mutual agreement or in accordance with the legislation of the Republic of Lithuania.
6.2. Any disputes which the parties are unable to resolve in good faith shall be resolved in accordance with the laws of the Republic of Lithuania.
