Professional hosting

A professional hosting service will give you a separate virtually dedicated server (VPS server) with installed OS, control panel and needed software. We can adjust the settings of the platform services according to the needs of the websites hosted on the server. That is why managed VPS service can be very useful.

These services have a number of differences, the main ones being:

• The professional hosting service provides you with a managed VPS, that is taken care of by us, while the web hosting service allows you to use a portion of the shared hosting resources shared proportionally by all server users.
• Your server will have an IP address dedicated only for you.
• Using professionally managed hosting services, we can change the settings of the server according to the customer’s preferences.
• With a Pro or VIP plan, we may install additional software or change the settings of existing software.
• For the convenience of programmers, we offer SSH access with the user rights.

This is an amazing choice for the customers who do not have the unlimited time resources and want their website up and running with all the maintenance questions solved by professionals.

Unlike the VPS hosting service, which also offers a separate server, the managed hosting services includes the server maintenance, administration, service, making changes, solving server-related problems all of which is fully provided by us.

Main specifications:

• Tier III data centre in Lithuania;
• Processor: Intel(R) Xeon(R) CPU E5-2640 v4 @ 2.40 GHz;
• RAM: DDR4-2400 ECC REG;
• RAID controller: HP Smart Array P440ar 2GB F; BWC (min. 8 discs);
• SSD disks for data caching;
• Inode limit: 65 536 * disk space, GB (min. 6 553 600);
• Virtualisation: OpenVZ (kernel 3.10.0);
• Backups: in a separate repository;
• Firewall: individual;
• Control panel: DirectAdmin;
• Memcached caching system;
• Redis caching system;
• Varnish proxy server;
• PageSpeed ​​acceleration module;
• HTTP/2 protocol support;
• ImageMagick graphical library;
• SSH, GIT and other programming tools;
• Reseller interface connection;
• Server statistics and reports;
• Accounting: accuracy of the ay;
• Root access: not provided;
• Server monitoring: 24/7 every 5 min;
• Problem response: 24/7;
• Hosting environment: Similar to Serveriai.lt;
• Certificate for management tools and e-mail: Sectigo;
• Maintained services: Apache, MySQL, PHP, Exim, Dovecot, Pure-FTPd, iptables.

Most of the services and applications listed in the service specification are already installed on the server. Some of them, including various PHP extensions, can be installed or enabled additionally, depending on the customer’s needs. If your website requires additional software that we do not offer on our servers, please contact our customer support specialists. We will check if your software is compatible with the professional hosting platform and let you know if we can install it on the Pro or VIP plans.

The server-based monitoring system ensures that you never run out of disk space on the server. The server capacity depends on two parameters – the space occupied by the files stored on the server and the number of files (inode). If we notice that the disk space or inode usage is approaching the ceiling set by the current plan, the disk space is automatically increased. The price of an additional 1 GB is 0.3 EUR/month.

If you know you will need more disk space in the near future, we recommend that you contact our customer support specialists to ask them to increase your disk space.

Simply contact our customer support specialists and we will check the reasons. If you notice any faults on the server outside working hours, report the fault by calling the 24/7 fault registration service. You will find the fault registration number in the Client area.

Each email user (including sending email from the website) has a 1000/hour email limit. If you send big amounts of email frequently, and the standard limit is not enough, we can increase it for the entire server or for certain email accounts.

We apply e-mail restrictions to protect the server from bulk email sending by third parties, exploiting website security vulnerabilities or in case of leaked email login data.

We will prepare a server within 1 business day.

The minimum order period for a managed hosting service is 1 month.

We ensure 99.95% annual availability of servers used for professionally managed hosting services.

The availability guarantee applies to:

• Uninterrupted operation of the Internet communication channel.
• Correct operation of data centre and server hardware.
• The operation of the server software – the operating system and the server services we manage.
• The availability guarantee does not apply to:
• Maintenance work that we have scheduled and notified in advance.

Disruptions caused by the throughput are not consistent with the server capacity if the customer disregards the choice of service parameters recommended by Interneto vizija.

Server shutdown when the customer misses to pay for the services on time, does not comply with the terms and conditions of the contract, or follows the requirement of public authorities, in accordance with the legislation in force.

In case the server is accessible less than 99.95% per year, within 7 calendar days from the professional hosting service troubleshooting, after receiving and confirming the customer’s request, we undertake to reimburse 10% of the monthly service price for each hour of downtime in excess of the limit, but not more than 100% of the service monthly rent per month.

Compensation is provided in the form of bonuses that the customer can use to extend the service.

Yes, managed hosting service is covered by our 30-day money back guarantee.