1.1. Under this Contract, the Vendor undertakes to provide agency services between the Customer and the Registry for the registration, transferring or renewing the validity of domain, after the Customer has ordered them and paid the prescribed fee.
1.2. The Customer agrees to the Vendor’s privacy policy (https://www.iv.lt/en/privacy-policy/) consenting that his details and contact details are transferred to third parties participating in the administration of the domain. The aim is the proper execution of agency services.
2.1. The annual fee for domain registration, transfer, renewal or renewal and restoration is indicated in the invoice prepared for the Customer for payment.
2.2. The Customer must pay the fee to the Vendor no later than by the due date for payment indicated in the invoice. In the event of non-payment of the invoice when due, the Vendor shall have the right to charge an additional fee for the restoration of the suspended service.
2.3. The period necessary for the coordination of the domain renewal with the Registry is deducted from the first year of the domain validity.
2.4. The Vendor reserves the right to review the rates by informing the Customer thereof not later than 1 (one) month before the next reporting period.
2.5. The Customer agrees to receive the notifications and invoices sent by the Vendor in electronic format.
3.1. Obligations of the Vendor:
3.1.1. Not later than within 3 (three) business days from the implementation of the obligation referred to in Clause 2.2 of the Contract, to submit the electronic application to the Registry on behalf of the Customer regarding the registration, transfer or renewal of validity of the domain for 1 (one) year.
3.1.2. Not later than within 1 (one) month from the implementation of the obligation referred to in Clause 3.1.1 of the Contract to return the amount referred to in Clause 2.1 of the Contract to the Customer in case of the unsuccessful domain registration.
3.1.3. No later than 7 (seven) calendar days remaining before the expiration of the domain, to send to the e-mail specified by the Customer an invoice for payment, indicating the amount referred to in Clause 2.1 of the Contract for the renewal of the validity of domain.
3.2. Obligations of the Customer:
3.2.1. To provide correct Customer identification and contact information and inform about changes in a timely manner. At the request of the Vendor, to provide the documents confirming the accuracy of the information specified.
3.2.2. To preserve the login data provided by the Vendor.
3.2.3. To prevent from using the domain for unauthorised purposes, including but not limited to sending of bulk e-mail, undermining the operation or security of computer systems, networks, as well as violating the valid legislation of the Republic of Lithuania, the rights of the Vendor and third parties.
3.2.4. To notify the Vendor immediately of any malfunctioning of the domain.
3.2.5. To agree to and comply with the terms and conditions of domain registration for the selected namespace.
4.1. The Vendor shall be liable for cases of failure to perform the obligations listed in Clause 3.1 of the contract provided it has been caused by the fault of the Vendor.
4.2. The Customer assumes full responsibility in case of disputes regarding the legality of the use of the domain.
4.3. Neither party shall be liable for the compensation of indirect damages to the other party to the Contract.
5.1. The Contract is entered into for an unlimited period of time and shall become effective from the moment when the Customer places the order to the Vendor for the services listed in Clause 1.1 of the Contract and implement obligation listed in Clause 2.0 of the Contract.
5.2. The Contract shall be void if the Customer fails to perform at least one of the obligations assumed under it.
5.3. The Customer shall have the right to terminate the Contract unilaterally by informing the Vendor. In this case, the fees paid will not be refunded to the Customer.
6.1. Issues not regulated or agreed in the Contract shall be resolved by mutual agreement or in accordance with the legislation of the Republic of Lithuania.
6.2. Any disputes which the parties are unable to resolve in good faith shall be resolved in accordance with the laws of the Republic of Lithuania.